Who We Are

Our website address is: https://greatsportsspeakers.com.

What Personal Data We Collect and Why We Collect It

Contact Forms

When visitors fill out our contact form, we collect their name, email address, and any message they submit. This information is used solely for responding to inquiries and customer service purposes. We do not use the information submitted through contact forms for marketing purposes unless explicit consent has been given.

User Accounts

If you register for an account on our website, we collect your name, email address, and any other relevant details necessary for account management and authentication. This information is used to provide access to our services and improve the user experience.

WooCommerce Orders and Wishlist

If you make a purchase or add products to your wishlist, we collect personal information such as name, billing address, shipping address, email, and phone number. This data is used to process transactions, fulfill orders, and provide customer support.

How We Use Your Data

We use your personal data for the following purposes:

• To respond to inquiries submitted through contact forms.

• To process orders and manage transactions.

• To improve website functionality and user experience.

• To comply with legal obligations.

Analytics

We use third-party analytics tools such as Google Analytics to monitor site traffic and user behavior. These tools collect anonymized data such as IP addresses, browser type, and website interactions to help us improve our website experience.

Who We Share Your Data With

We do not sell or rent your personal data to third parties. However, we may share data with the following service providers:

• Payment gateways to process transactions securely.

• Shipping providers to fulfill orders.

• Analytics providers to track website performance.

How Long We Retain Your Data

We retain personal data for as long as necessary to provide services and comply with legal obligations.

• Contact form submissions are retained for six months.

• Order information is retained for at least five years for accounting and legal purposes.

• User account information is retained until the account is deleted.

What Rights You Have Over Your Data

If you have an account on this site or have made purchases, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold, excluding data required for legal, administrative, or security purposes.

Where We Send Your Data

We use security measures to protect user data. However, visitor data may be processed through third-party automated spam detection services or analytics tools.

How We Protect Your Data

We implement industry-standard security measures, including encryption and secure hosting, to protect your data from unauthorized access or breaches.

What Data Breach Procedures We Have in Place

In the event of a data breach, affected users will be notified promptly, and we will take immediate action to secure any vulnerabilities.

What Third Parties We Receive Data From

We may receive data from third-party analytics services and payment gateways to help process orders and improve user experience.

What Automated Decision Making and/or Profiling We Do with User Data

We do not engage in automated decision-making or profiling that affects user rights or services.

Industry Regulatory Disclosure Requirements

We comply with applicable data protection regulations, including GDPR and UK data protection laws.

Contact Information

For any concerns or inquiries about our privacy policy, please contact us at: alex@greatbritishtalent.com.